Anonymous
map-marker Carrot River, Saskatchewan

Fraudulent

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I ordered an item on Sunday, July 11/2021 I still havent received a tracking number and its now Wednesday, July 14/2021 Ive sent messages, they sent me a message about pissed off costumer... Ive filed a fraudulent claim against Ezpopsy by the looks of the review this company is fraudulent! This company needs to be held accountable for their actions!!
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User's recommendation: Don’t order from Ezpopsy this company steals your money!!!!

Edenia R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn’t recibí my dress

I placed an order and pay extra for fast shipping, they said it would take 3 days and so far I haven't received it. Are 8 days already.
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Preferred solution: I need the dress on the 24

Joan H Hpl

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Verified Reviewer
| map-marker Lansdowne, Pennsylvania

Pissed customer no merchandise but they got their $$$$

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No customer services no phone no merchandise fraud I want my money because this not a credible company and I will tell that this company will show u what merchandise looks in their app but consumers please dont give ur credit information because Im sure this is not a credible company. Now I have to get my credit fixed
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User's recommendation: Don’t go here to EZPOPSY

Anonymous
map-marker Manitowoc, Wisconsin

Still have not received refund!!!!

Bought dress. Told me dress was no longer available and chose another item. I want a refund. Do not want another item. PLEASE HELP me get my refund. Josephine Halloran
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Sandra J Fxl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ringwood East, Victoria County

Regarding order

Hi This is Sandra from Australia. I have already ordered for a dress at 28th of April. But i didn't receive it yet. So i am just wondering whether i could get it soon and what about delivery process.
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Ranka S
map-marker Chicago, Illinois

Returned

I want return stuff over month for stuff coming running small size no returns label any paper paid almost 200.00$
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Loss:
$169

Preferred solution: Full refund

User's recommendation: No by noting more

Angelina G Ail

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Verified Reviewer

I haven't got my package

I haven't gotten confirmation or tracking from your company, I purchase 2 dresses since February 25 and haven't received my package as of yet.
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Loss:
$152

Preferred solution: Deliver product or service ordered

Tenzin C Wzu

Didn’t receive confirmation email, hence no order number. Not able to return a dress I ordered. The customer service number given is invalid. The service sucks.

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Unable to return a dress. It took forever to receive the dress. I paid through PayPal, didn't receive confirmation email, there are no instructions regarding return when I received the dress. The first step for returning process says call their customer service, but the number given is invalid.
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Loss:
$96

Preferred solution: Full refund

1 comment
Pearla Szf

Hi, the confirmation email should have been sent to your register email address.It's probably in your spam folder. If you still can't find it , please feel free to contact us at service@ezpopsy.com We'll check and assist. --- EZpopsy Team

Anonymous

Change size

I received my dress, but it is small for me. Can I change medium size to large size ? How can I return my dress?
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Pros:
  • Change size
  • Delivery speed
Cons:
  • Cant get in touch with anyone
Tenzin C Jjh

Return a dress

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I need to return a dress that I bought recently through online. But I didnt receive order confirmation and dont have the order number apparently. Please let me know about the process for return. I dont understand why the process is so difficult
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Cons:
  • Do not buy from ezpopsy they are not an ethical company

Preferred solution: Full refund

1 comment
Pearla Szf

Hi, the confirmation email should have been sent to your register email address.It's probably in your spam folder. If you still can't find it , please feel free to contact us at service@ezpopsy.com We'll check and assist. --- EZpopsy Team

Anonymous
map-marker Chicago, Illinois

Status

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I did not receive my item. I was charged for the item weeks ago and have not heard the status of shipment. Please respond. I only received an email confirming my cred card. Nothing has happened since.
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User's recommendation: What is the status , ship date?

Anonymous
map-marker Chicago, Illinois

Status

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There is no follow-up since placing the order and the funds have been taken out of my account. I would like to hear the status of my order.
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Anonymous
map-marker Germantown, Maryland

I want to check my order,they didn't send email

Send to email to me ,I can not look my order ,including picture. And when can I get my item. I ordered first time from this company .
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User's recommendation: Send email

Anonymous
map-marker Montreal, Quebec

Follow for order

Hello , i want to do follow for this order 821022****721 , can u give me a date when will arrive to me ? Im wishing for this order . How we can do tracking for this order ? Thanks
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Susan S Xqc

Poor quality of product

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Returned the poor quality of the dress due to small size but they instead replaced it with a used worn out one! I tried contacting them via email but didn't respond!

Why the guts of cheating 'would' be customers! The prices for the dresses are not comparable to that very poor quality!

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Pros:
  • Dress quality
  • Price
  • Quality of clothes
Cons:
  • Do not buy from ezpopsy they are not an ethical company
  • Are very misleading and completely dishonest

Preferred solution: Deliver product or service ordered

User's recommendation: Don't allow to be duped! Ezposy is out to cheat customers!

2 comments
Pearla Szf

Hi, we've been cummunicating vai email.There could be some color difference due to the environment's light. This is the second parcel (exchage for new size) we sent you.It's the same as the first parcel you received except the size.

It's not necessary for us to afford high shipping fee to send you a unsatisfying item. Anyway, we accept return for exchage or refund.

Pearla Szf

Hi,we've communicated via email already and our emails have been in spam folder. We've discussed about item's problem.The fabric's color is not as dard as the picture due to environmet's light, but it's not worn out.

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