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On 7/9/18 I bought AUD$640.39 of clothing from ezpopsy .com. It was completely different to the pictures on the website, so I sent it all back, as per instructions received, on 2/10/18, after they had tried to get me to keep it with talk of "compensation" and a "sale".

When I finally received any funds back, it was an amount of AUD$478.89, $161.50 short of the full sum I was owed. When contacted, the company said this was down to the exchange rate differing between the time of purchase and refund - absolute *** whatever you pay is the total amount you should get back, and nothing less, and any professional retailer knows and abides by this principle. When I stated this, they then accused me of retaining a portion of the order (as if I would, or, much less, would want to) and I am still out of pocket to the tune of $161.50.

DO.NOT.BUY.FROM.THEM. It is a scam operation, run by an unprincipled retailer of inferior quality merchandise.

Reason of review: Failure to give proper refund by scam.

Monetary Loss: $162.

Ezpopsy Cons: Quality, Do not buy from ezpopsy company, Do not buy from ezpopsy they are not an ethical company, Very bad product and service, Misleading & dishonest.

Location: Sydney, New South Wales

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Pearla Szf

Dear Customer, Apologize sincerely for any inconvenience had caused to you. We will better our service and offer you a good solution.

Kindly send emails to service@ezpopsy.com or call +852 81720055 .

Thank you. Ezpopsy Customer Service

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